Student rules

Use Pay Me Bro correctly from your first timesheet.

Students can use these core rules before submitting through Pay Me Bro. More detailed help is available inside the dashboard.

Monthly hours

Know your claim limit before you submit.

Pay Me Bro checks monthly claim limits so the school can review timesheets consistently.

Standard monthly limits

  • Local students: 24 hours per month.
  • International students: 80 hours per month.
  • If your school gives a stricter written rule, follow the school rule.

If you exceed the limit

Do not ignore the warning. Follow the Pay Me Bro motivation or support path shown in your dashboard, and contact the school/admin if the work was approved outside the normal limit.

Your records and privacy

Know why records are kept and when deletion is limited.

Pay Me Bro is designed and operated to support compliance with POPIA and applicable South African record-keeping requirements. This is not an unconditional guarantee of legal compliance, and using Pay Me Bro does not automatically satisfy each participating school's obligations.

Official timesheet records

Official submitted, approved, rejected, processed, payroll-linked, and associated audit records are retained for at least five years after finalisation or the applicable payroll/reporting close, whichever is later.

Pay Me Bro retains date, time, school, lecturer, approval, processing, and audit information to operate the timesheet workflow, preserve an accountable history, support payroll and reporting hand-offs, resolve disputes, and meet applicable record-keeping requirements.

Shorter operational records

Abandoned drafts are eligible for deletion 90 days after their last update. Synthetic and test fixtures are removed immediately after verified test completion unless a legal hold, investigation, dispute, audit, or other lawful-retention requirement requires preservation.

Holds and sensitive documents

A legal hold, investigation, dispute, or audit suspends any deletion, including test-fixture cleanup, until the hold or proceeding is released or concluded. Sensitive payroll or motivation documents follow an explicitly classified retention schedule; deletion is not inferred from timesheet age.

Your requests and your school's duties

You may request access to or correction of your personal information, and may request deletion where permitted. A deletion request may be limited or delayed while lawful retention applies.

Participating schools retain their own legal and record-keeping responsibilities, including responsibilities for payroll, employment, tax, institutional, and source records outside Pay Me Bro.

Read the POPIA Privacy Notice and Terms & Conditions for the full public explanation.

Before submitting

Check the basics.

Most timesheet problems come from small setup mistakes. Check these before you submit.

Use the correct account

Register with your university or student email and complete your profile details carefully.

Select the correct school

Choose the correct school when completing your profile or timesheet setup.

Review the PDF

Open and check the generated PDF before submitting. Make sure dates, hours, work descriptions, and reviewer details are correct.

Common errors

What to do when something goes wrong.

Wrong school selected

Do not submit the timesheet. Update your profile or contact support before continuing.

Missing student or staff number

Complete your profile details. If you do not know the correct number, ask your school/admin before submitting.

Wrong lecturer or approver

Do not guess. Confirm the correct reviewer with the school before submitting the sheet.

PDF does not load

Refresh and try again on a stable connection. If it still fails, contact Pay Me Bro support with the page, time, and a screenshot.

Timesheet rejected

Read the rejection reason in your dashboard, correct the issue if possible, and follow the school or dashboard guidance.

Deadline passed

Contact the school/admin. Pay Me Bro support can help with platform issues, but deadline exceptions belong to the school process.

Getting help

Use the in-dashboard help guide first. If the app is not working, contact Pay Me Bro on the WhatsApp support number shared by your school. Include your name, school, page, what you expected, what happened, and a screenshot if possible.

How payments are handled

Pay Me Bro does not run payroll, move money, or guarantee that a student has been paid. Pay Me Bro helps you submit and track timesheets. Payment remains part of the university/school process.